Case Study: Open new doors for additional event revenue through safe event ticket resale

Adriatique is a Swiss electronic music producer and DJ duo consisting of Adrian Shala and Adrian Schweizer. They first met in 2008 and have been producing and playing electronic music as Adriatique since 2009. The Adriatique X show took place on 10 May, 2025 at the Dionyssos Marble Quarry, the source of the Pentelic marbles, used in the construction of the Parthenon at Acropolis. Also joining them at this performance were well known artists Rivo, Liva K and KORRILA.

 

The performance was fully sold-out and the decision was made to enable resale for valid ticket holders thirteen days prior to the event. Attendee plans change, and the FOR303 team wanted to ensure that fans who had purchased tickets and now could not attend had an option to resale their tickets in a safe manner to those who had missed the chance during the original purchase window.

 

The main priorities for enabling secondary market resale were:

✓ Supporting a positive fan experience by allowing for resale in a safe manner

✓ Protecting fans from ticket fraud and scalping during the resale process:

     → Valid tickets

     → Reasonable pricing

✓ Reducing the possibility of ‘no shows’ resulting in empty seats and lost consumption revenue during the event

 

“Working with ComeTogether as a partner helped us to ensure fans had a positive experience with ticket purchasing and resale for our sold-out event. Fans were able to resell tickets if their plans changed allowing others to attend that had missed the initial opportunity. In addition to providing a safe alternative for ticket resale, we were able to share in the revenue generated through these sales. This is not only about the ticket resale revenue, but the revenue driven by consumption during the event. Empty seats would have resulted in a decrease of this revenue,” said Nikos Tzioufas FOR303.

 

Read the full Adriatique Case Study

 

 

Learn More

ComeTogether case study: Safe & Controlled Event Ticket Resale – reworks festival

Reworks is the pioneer electronic music festival in Greece and among the most well-known in Europe, presenting a wide spectrum of electronic music and its relationship with other music genres since 2005.

Once the festival was underway with 3 of 5 festival days fully sold out, a new challenge emerged. How to support fans reaching out who wanted to be able to resell tickets to these events due to a change in their plans. Given there was an outstanding demand to purchase tickets to the event from fans initially disappointed due to sold out dates, reworks needed to figure out how to ensure a positive ticket resale experience for their fans. It was important to enable a safe resale experience for ticket buyers and sellers, as ticket fraud and scalping is a common, notorious phenomenon for events with huge demand and naturally there were some incidents of it in prior years of the festival.

Our partnership with ComeTogether began in 2023 with the focus initially on the desire to deploy a solution to allow us to sell tickets directly from our website with reworks’ branding. During the festival we started to receive requests from fans who could not attend our four sold out days asking to be able to resell their tickets. Based on the success of ComeTogether’s functionality to enable this with only a quick click in the organizer’s dashboard we built this into our plan from the start this year for sold out shows. Problem solved – happy fans buying and selling tickets, a safe resale platform ensuring valid tickets and reasonable pricing and an additional source of revenue for reworks,” said Anastasion Diolazis, Music Director of NON and reworks festival.

Read the full Reworks Festival Case Study

 

 

Learn More

ComeTogether Makthes.gr Interview: The startup that revolutionizes live events by “protecting” the audience from fraud

ComeTogether spoke with Makthes.gr to discuss the challenges we address related to ticket fraud in live events. We’ve made a lot of progress since this interview expanding our customer base and the number of events supported. Check out the updates on the home page as these numbers continue to rise. Our ‘passion for technology’ underlies all that we do to protect fans and open new doors for revenue opportunities for event organizers.

Learn more about the interview (Greek language) at Makthes.gr

Learn More

Newsletter: Ticket fraud and scalping is ruining events

Maybe this is an overstatement, but ticket fraud is certainly causing havoc in the live events industry. With overinflated pricing and fraudulent tickets making secondary market purchases a landmine of potential bad outcomes, fans are getting scammed and event organizers are left trying to pick up the pieces on something that is out of their control. Or is it?

How big is this problem?

 

Read the entire discussion on LinkedIn and don’t forgot to sign up to receive notifications of new issues directly through your LinkedIn feed.

Learn More

Skip to content